Frequently Asked Questions
Frequently Asked Questions
What is the Astarexin LED Hair Growth Cap?
The Astarexin LED Hair Growth Cap is a wearable red light therapy device designed to support healthier-looking hair and scalp through convenient at-home light therapy.
How does Astarexin work?
Astarexin uses LED light technology to deliver red light to the scalp. With consistent use, it is designed to support hair follicles and promote a healthier scalp environment.
How often should I use Astarexin?
For best results, we recommend using Astarexin consistently according to the instructions provided with your device. Results can vary from person to person, so consistency is key.
How long does each session take?
Each session is designed to fit easily into your daily routine. Follow the recommended treatment time included with your Astarexin device.
Is Astarexin comfortable to wear?
Yes. The cap is designed for comfortable at-home use, allowing you to relax, read, or watch TV during your treatment.
When will I see results?
Hair growth takes time, and individual results may vary. Some customers may notice changes in shedding or hair appearance over several weeks, while more noticeable improvements can take longer with consistent use.
Does Astarexin require a prescription?
No. Astarexin is designed as an at-home, non-invasive hair care device and does not require a prescription.
How long does shipping take?
Orders are processed within 1–2 business days and ship from the United States. Estimated delivery is approximately 5 business days after processing.
Do you offer a warranty?
Yes. Astarexin offers a Lifetime Warranty on eligible devices. Please refer to our warranty terms for coverage details.
Can I return my Astarexin?
Yes. Eligible purchases may be returned within 30 days of delivery, subject to our Return Policy. Please contact hello@astarexin.shop before sending your item back.
How can I contact Astarexin?
Our customer support team is available to help with orders, products, shipping, and returns.
Email: hello@astarexin.shop
Response Time: Within 24 hours