Contact Company
Contact Us
We'd love to hear from you. Get in touch with our team anytime.
📧
Email Us
Reach out with any questions or concerns. We respond within 24 hours.
support@luxuravibe.com🕐
Business Hours
Monday – Friday
9:00 AM – 6:00 PM EST
Saturday, Sunday & holidays: Closed
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Response Time
Business hours: Within 4 hours
After hours: Next business day
Peak periods may vary
🔄 Returns & Warranty
Issues with your order? Need warranty support?
Email: returns@luxuravibe.com
Include your order number for faster processing
💼 Business Inquiries
Interested in partnerships or collaborations?
Email: hello@luxuravibe.com
Please include "Business Inquiry" in subject line
📱 Quick Support
For fastest assistance, please provide:
- Order number (if applicable)
- Issue description
- Photos (if relevant)
- Your preferred contact method
Send us a Message
Frequently Asked Questions
How quickly will I receive a response?
We respond to all inquiries within 24 business hours during Monday–Friday, 9:00 AM–6:00 PM EST. Messages sent after hours or on weekends are answered on the next business day. During peak periods (holidays, promotions), response time may be slightly longer.
What's the best way to contact you?
Email is our fastest and most reliable method. Use the contact form above or email support@luxuravibe.com for general inquiries, returns@luxuravibe.com for returns, or hello@luxuravibe.com for sales and business inquiries. Please be as detailed as possible about your inquiry to help us assist you faster.
Do you offer phone support?
Currently, we operate email-only support for efficiency and to serve all customers promptly. However, you can leave your phone number in the contact form or email, and we can arrange to call you if needed for complex issues.
How do I track my order?
Log into your account and visit our order tracking page, or email us your order number. You'll also receive tracking information via email when your order ships.
What's your return policy?
We offer a 30-day return guarantee on all orders. For full details and to initiate a return, visit our FAQ page or contact us directly with your order number.
How can I provide feedback or suggestions?
We love hearing from you! Use the contact form above and select "Feedback" as the subject. We read and consider all suggestions carefully as we continue to improve LuxuraVibe.
Who handles shipping and delivery issues?
For missing packages, damaged shipments, or delivery delays, contact us immediately with your order number and tracking information. We work with our shipping partners to resolve issues quickly. Our 30-day return guarantee covers shipping damage.
Is my personal information secure?
Absolutely. All information submitted through our contact form is encrypted and handled securely. We never share your information with third parties. See our privacy policy for complete details.
Do you accept product returns internationally?
We currently ship and accept returns within the United States. International orders may have different policies. Contact us with your specific situation, and we'll work out the best solution.
What if I need immediate help?
Check our FAQ page first—most common questions are answered there. If you need immediate assistance outside business hours, use the contact form and mark it as urgent. We'll prioritize it when we're back online.
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