Terms & Conditions
Terms & Conditions
Please read these terms carefully before using our website and placing orders
1Terms of Use
The website luxuravibe.com (the "Website") is provided by LuxuraVibe, a US-based e-commerce company. References to "we," "us," "our," and "LuxuraVibe" refer to the company operating this website. References to "you," "your," and "user" refer to individuals or entities accessing or using the Website.
These Terms & Conditions govern your use of the Website and constitute a legally binding agreement between you and LuxuraVibe. LuxuraVibe may update or modify these Terms at any time. Continued use of the Website following such modifications constitutes your acceptance of the updated Terms.
2Product Information
We strive to provide accurate and detailed product descriptions, specifications, and images on our Website. However, we cannot guarantee that all descriptions, specifications, prices, or product availability information is completely accurate, current, or error-free.
Color representations in product images may vary due to differences in monitor settings, lighting, and web browser software — this is especially true for lighting products, where the glow may appear differently on screen than in person. If any product information is inaccurate or you have concerns, please contact us at support@luxuravibe.com.
3Pricing & Availability
All prices displayed on the Website are stated in United States dollars (USD) and are accurate at the time of publication. Prices are subject to change without notice. Shipping charges, if applicable, are calculated and displayed during checkout.
Product availability is subject to change without notice. If a product becomes unavailable after you place an order but before we process payment, we will notify you and offer alternatives or a full refund. We reserve the right to limit quantities or refuse orders that appear fraudulent.
4Ordering & Payment
Order Acceptance: When you place an order, you are making an offer to purchase. Your order is accepted only when we send a Dispatch Confirmation email. A binding contract is formed upon such acceptance.
Accepted Payment Methods: We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. Payment is processed securely through Shopify Payments with 256-bit SSL encryption. We do not store complete card information on our servers.
Timing of Charge: Your payment method is charged when you place an order. If payment cannot be processed, we reserve the right to cancel your order.
5Delivery
Delivery Address: We deliver to the address you specify at checkout. You are responsible for providing an accurate delivery address.
Shipping Timeline: Orders are dispatched within 1–2 business days. Standard shipping to US addresses typically takes 2–8 business days. Overnight shipping is available at checkout.
Delivery Delays: We are not responsible for shipping delays caused by carriers, weather, or other circumstances beyond our reasonable control. We will notify you of significant delays where possible.
6Returns & Refunds
Return Policy: We offer a 30-day money-back guarantee. If you are not completely satisfied, you may return your order within 30 days of delivery for a refund.
Return Conditions: Items must be returned within 30 days, in resalable condition, with all original packaging and accessories included.
How to Return: Contact us at support@luxuravibe.com with your order number to start a return. Once we receive your return in good condition, we will process your refund within 5–7 business days to your original payment method.
7Warranty & Liability
Limited Warranty: Our products come with a manufacturer's warranty covering defects in materials and workmanship under normal use. The warranty does not cover damage from misuse, accidents, water exposure, unauthorized modifications, or normal wear and tear.
8Intellectual Property
All content on the Website, including text, graphics, logos, images, designs, and code, is the property of LuxuraVibe or our content providers and is protected by copyright and intellectual property laws.
Trademarks: LuxuraVibe and all associated logos and product names are trademarks of LuxuraVibe. Unauthorized use of our trademarks is strictly prohibited.
9Privacy & Dispute Resolution
Your use of the Website is also governed by our Privacy Policy. By providing your email, you consent to receiving communications regarding your orders. You may opt out of marketing emails at any time.
Governing Law: These Terms are governed by the laws of the United States. If you have a dispute, please contact us first at support@luxuravibe.com and we will attempt to resolve it informally.
10Contact Information
LuxuraVibe Customer Support
Email: support@luxuravibe.com
Website: luxuravibe.com
Response Time: We respond to inquiries within 24 business hours
Available: Monday – Friday, 9:00 AM – 6:00 PM EST
© 2026 LuxuraVibe. All rights reserved.