FAQs
Frequently Asked Questions
Everything you need to know about our night lights and LuxuraVibe
About Our Night Lights
What kind of light do they give off?
Our night lights produce a soft, warm glow designed to be gentle on the eyes — perfect for winding down, setting a cozy mood, or use as a bedside lamp. They create ambiance rather than bright task lighting.
How are they powered?
It depends on the product. Some are USB-powered (great for desks and nightstands near an outlet or power bank), while certain models run on AAA batteries for cord-free placement anywhere. The power type is listed in each product description.
Are the DIY kits hard to assemble?
Not at all. Our DIY tulip kits come with everything you need and typically take around 30 minutes to put together. They're designed to be a relaxing, enjoyable activity — great solo, with kids, or as a couples' project. A few household items like a hot glue gun may be helpful to finish.
Do they make a good gift?
Absolutely. Our night lights arrive ready to gift and are popular for birthdays, anniversaries, housewarmings, and holidays. The soft glow and decorative designs make them a thoughtful, memorable present.
Shipping & Delivery
Do you offer free shipping?
Yes — we offer free worldwide delivery with full tracking on every order, with no minimum purchase required.
How long does delivery take?
Free worldwide delivery with full tracking on every order, typically within 5–14 business days.
Will I be able to track my order?
Yes. As soon as your order ships, you'll receive a tracking number by email so you can follow your package right to your door.
Returns & Support
What is your return policy?
We offer a 30-day money-back guarantee. If your item arrives damaged, defective, or incorrect, we'll send a free replacement or full refund — no need to ship it back, just send us a photo. If you simply change your mind, you can return an unused item in its original packaging within 30 days; return shipping for change-of-mind returns is covered by the customer.
My light arrived damaged — what do I do?
We're sorry to hear that! Email us at support@luxuravibe.com with your order number and a photo, and we'll arrange a free replacement or refund right away — no need to return the item.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are securely encrypted at checkout.
Still Have Questions?
We're always happy to help.
Email: support@luxuravibe.com
Response Time: Typically within 24 business hours